4dcheck Privacy Policy — Our Commitment to User Data
This Privacy Policy explains how 4dcheck collects, uses, stores, and protects your personal information. We value Malaysian users’ trust and are committed to handling your data transparently and responsibly.
1. Information We Collect
When you register or use the 4dcheck platform, we collect several categories of information to ensure a smooth, secure and personalized experience. The types of data collected include:
Account Information
- Full name, date of birth, and email address provided at registration.
- Mobile phone number for two-factor authentication.
- Username and password (stored in encrypted form).
Payment Information
- Name of bank and Malaysian bank account number for MYR withdrawals.
- Records of deposit and withdrawal transactions in Malaysian Ringgit (MYR).
- Registered digital wallet information (if applicable).
Device & Browser Information
- Device type, operating system, and browser version.
- IP address and estimated location data (city level).
- Access times and duration of platform usage sessions.
Usage Data
- Records of games played, types of games, and betting outcomes.
- Pages visited and buttons clicked within the platform.
- Feedback and communication with the support team.
2. Why We Collect This Information
Managing registration, login, identity verification and all activities related to your 4dcheck account to ensure the platform runs securely and correctly.
Processing deposits and withdrawals in MYR, verifying payments via Malaysian banking channels, and maintaining accurate financial records for each account.
Detecting and preventing fraud, money laundering, multiple account abuse, and any suspicious or terms-of-service violating activities.
Helps to resolve technical queries, transaction issues, and account-related problems faster using relevant information from your records.
Analyzing aggregate usage patterns to improve interface design, page load speeds, and overall user experience for Malaysian users.
Sending notices about accounts, security updates, transaction confirmations, and other important information related to using the 4dcheck platform.
3. Use of Cookies & Tracking
4dcheck uses cookies and similar tracking technologies to ensure the platform functions properly and delivers a better experience. Cookies are small data files stored in your browser when you visit our platform.
Types of Cookies Used
- Essential Cookies: Required for core functions like login, sessions, and security. Cannot be disabled.
- Performance Cookies: Collecting anonymized data on how users interact with the platform for technical improvements.
- Preference Cookies: Saving language settings and display preferences for smoother repeat use.
You can manage your cookie settings through your browser. However, disabling essential cookies may affect your login functionality and account security.
4. Data Storage, Security & Sharing
How We Store Data
All personal data of 4dcheck users is stored on servers protected with industry-standard encryption. Passwords are stored in hashed form that is unreadable even to our staff. Payment information is handled through secure channels compliant with financial data security standards.
Retention Period
Active account data is retained for the duration your account remains active plus five years after account closure for financial record compliance. Session data and technical logs are kept for up to 12 months.
Third-Party Sharing
4dcheck does not sell or rent users’ personal data to any third parties for marketing. We only share necessary information with authorized payment providers to process MYR transactions, and with legal authorities when required by Malaysian court order or regulations.
5. Users’ Rights Regarding Personal Data
As a 4dcheck user, you have the following rights regarding your personal data:
- Access Rights: You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email.
- Correction Rights: If any information in your account is inaccurate or outdated, you have the right to request correction within a reasonable timeframe.
- Right to Erasure: You may request deletion of your personal data provided no legal or contractual requirements prevent it. Account deletion requests must be submitted in writing.
- Right to Object to Processing: You have the right to object to the processing of your data for certain purposes, such as marketing communications.
- Data Portability Rights: You may request an export of your account activity records in a machine-readable format, subject to technical limitations.
To exercise any of these rights, please contact the 4dcheck support team by emailing [email protected] with a clear description of your request.
6. Policy Changes & Contact Details
Privacy Policy Updates
4dcheck reserves the right to update this Privacy Policy periodically to reflect changes in our practices, Malaysian law, or platform improvements. Each update will be posted on this page with the updated effective date.
We encourage users to review this page regularly. Continuing to use the 4dcheck platform after updates are published means you accept the revised policy.
Contact Us About Privacy
If you have any questions, concerns or requests related to this Privacy Policy or how we handle your personal data, please contact the 4dcheck support team:
- Email: [email protected]
- Response time: 1–2 business days
- Language: Bahasa Malaysia or English
You can also review FAQ for answers to the most frequently asked privacy questions.
Your Privacy, Our Priority
4dcheck is committed to protecting the personal data of Malaysian users. Register your account with confidence knowing your information is handled transparently and responsibly according to our established standards.